ORDER & SHIPPING

STANDARD DELIVERY

Delivery timing from time of order. Average number of days should be used as a guide only. Due to increased volumes during sale periods, please expect an additional 2-3 days for delivery.

AUSTRALIA
3 - 5 business days
FREE SHIPPING on all orders over $100 AUD 
$10 AUD delivery charge for orders under $100 AUD

INTERNATIONAL
5 - 10 business days
FREE SHIPPING on all orders over $100 AUD
$20 AUD delivery charge for orders under $100 AUD

EXPRESS DELIVERY

AUSTRALIA
1 - 2 business days
$15 AUD delivery charge for orders under $100 AUD

INTERNATIONAL
3 - 5 business days
$25 AUD delivery charge for orders under $100 AUD

SAME DAY

SYDNEY METRO ONLY
$20 AUD delivery charge
Order must be placed by 1pm, excludes weekends & public holidays

TAXES & DUTIES

Custom policies vary from country to country, with this in mind you may be subject to overseas custom duties and/or other taxes. If such costs do occur, they are payable by the recipient. To minimise any unwanted surprises please be sure to check with your local customs office for further information prior to finalising your purchase.

PACKAGING

Porte à Vie offers both Eco friendly packaging and Signature packaging.
Eco packaging | Biodegradable satchel/cardboard box, discreet option
Signature packaging | Black Porte à Vie gift box with bow, perfect for gifting